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Privacy Policy

Privacy Policy1. About Runzato2. Information We Collecta) Account Informationb) Company Data (Your Data)c) Usage Data3. How We Use Your Information4. Data Ownership & Control5. Data Sharing6. Data Security7. Data Retention8. Your Rights9. Cookies10. Third-Party Services11. Changes to This Policy12. Contact Us13. Legal Basis (Optional for Compliance)

Privacy Policy

Last updated: 1 May 2026

Welcome to Runzato 

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. About Runzato

Runzato is a B2B SaaS platform that provides freight and logistics companies with a system to manage their operations, including customers, quotations (RFQs), shipments, tracking, and documents.

We do not act as a freight marketplace and do not sell or broker shipments.

2. Information We Collect

a) Account Information

When you sign up, we collect:

  • Name

  • Email address

  • Company name

  • Password (encrypted)

b) Company Data (Your Data)

While using the platform, you may store:

  • Customer information

  • Shipment details

  • RFQs and pricing

  • Documents and files

👉 This data belongs to your company, not us.

c) Usage Data

We may collect:

  • Log data (IP address, browser, device)

  • Actions inside the system (for analytics and improvements)

3. How We Use Your Information

We use your data to:

  • Provide and operate the platform

  • Create and manage your company workspace

  • Enable SaaS features (users, roles, workflows)

  • Improve performance and user experience

  • Monitor usage (trial limits, subscriptions)

👉 Example: We track usage during the 14-day trial to support onboarding and upgrades.

4. Data Ownership & Control

  • You own all your operational data

  • We do not access your data except:

    • To provide support

    • To fix technical issues

    • When required by law

Each company operates in an isolated workspace (tenant) to ensure data separation.

5. Data Sharing

We do not sell your data.

We may share data only with:

  • Trusted infrastructure providers (hosting, analytics)

  • Legal authorities (if required by law)

6. Data Security

We implement security measures including:

  • Encrypted connections (HTTPS)

  • Access control (roles & permissions)

  • Tenant-based data isolation

However, no system is 100% secure.

7. Data Retention

We retain your data:

  • While your account is active

  • During trial and subscription periods

After account termination:

  • Data may be deleted or retained for a limited time for legal or backup purposes

8. Your Rights

You have the right to:

  • Access your data

  • Update or correct your information

  • Request deletion of your data

  • Export your data (upon request)

9. Cookies

We use cookies to:

  • Maintain sessions

  • Improve user experience

  • Analyze usage

You can disable cookies in your browser settings.

10. Third-Party Services

We may use third-party services such as:

  • Hosting providers

  • Analytics tools

These services process data according to their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

We will notify users of significant changes via:

  • Email

  • Platform notifications

12. Contact Us

If you have any questions about this Privacy Policy:

Email: contact@runzatol.com

Company: Runzato

13. Legal Basis (Optional for Compliance)

If you operate in regions like the EU (GDPR), we process data based on:

  • Contractual necessity

  • Legitimate interest

  • Legal obligations

By using Runzato, you agree to this Privacy Policy.